Red Rocks Credit Union not Syncing. Has continually displayed "Temporary connectivity issue!"


Hello lederhos,

The error code I see indicates that two or more of your RRCU accounts may share the same name, which is confusing our aggregation process. 

Please login to your bank site and double check the names for each of your accounts and make sure they are all unique so we can recognize them as separate accounts.

Once you do this, if you make any changes, please refrain from logging into your Mint account for 24-48 hours to allow our batch process to “discover” the newly renamed accounts.

After 48 hours, if you find your account is still in error, please repport to Contact Mint   with the following so we can investigate further:

- Do you have two accounts sharing the same name on the bank site?
- Did you make any changes to your account?

Thank you,
Mint Maggie

Was this answer helpful? Yes No

No answers have been posted

More Actions

People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: