Can't add my Capital One Mortgage

My Capital One Mortgage is at the same bank as my Checking and Savings. My checking and savings is showing up correctly but not the mortgage. When I tried to add the mortgage manually it says it is a duplicate account. How do I get it to show up?

When I log into the Capital One account they all show up...

Rodney

Answer

That may be a dead end for now. At least it was for me.

Capital One switched all it's load and mortgage accounts to Capitalone360. You'll have to go there to create your link to Mint. However, that won't work until they get their link added to actually create a Access Code that is now required. It doesn't yet exist, which is very frustrating.

You can download your transactions to a .csv file once you've re-establised your account in their new system.  

 

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