How do I update my accounts in the mobile app?

I'm currently using version 3.6.0 of the MINT app on my iPhone 5c running iOS 7.1.2

While using the MINT app, I've noticed a refresh button at the button of most pages, such as the "Accounts" page. After pressing that, it doesn't seem to actually update my accounts. On the "Accounts" page, the individual accounts display when they were last updated. The refresh button at the bottom of the page seemingly has no affect. Perhaps it is only fetching data from my MINT account, and not actually fetching new data from my bank accounts?

I can't find a button or option within the app to update my accounts and fetch new transaction data from them. Is there a way to do this in the mobile app, if so, where is it?



I'm sorry to hear about your account refresh issues in the app. Looking at your account, I see your accounts were all updated this morning, so if they are not updating in the app, it may be an issue with the app itself. If you haven't already, and if you are able to, try checking the accounts on the Mint website to see if the information is up to date there. If it is up to date there and still not on the mobile app, or if you're just not able to check the website for any reason, then try simple uninstalling and reinstalling the Mint mobile app. If you're still having troubles with your transactions not updating after all of that, then please submit a support request with this form: .  This will allow our Support Team to investigate further, and escalate the issue to our Data Connectivity Team if necessary.

I hope this helps!



Was this answer helpful? Yes No
Default user avatars original
Mint Jesse , Community Manager

No answers have been posted

More Actions

People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: