Temporary connectivity issue for multiple accounts

Hi,

I have a few accounts that have been reporting "Temporary connectivity issue!"

My accounts and password are correct.  Here are the accounts.  Some are missing information from weeks ago.

ACS Education Services
BCU (Baxter Credit Union)
Great Lakes Educational Loan Services Inc.

Answer

Technotim - It appears your accounts updated this AM. There are two accounts in an error state: Great Lakes, which is due to a website change that our data connectivity team is currently working to resolve, and ACS, which is in an error state that indicates the login credentials we have stored are incorrect. You'll want to make sure you're using the same username/password you use to access the site directly. If you believe you are, please complete our Contact Mint form so our support team can assist further: https://www.mint.com/help/#more-help

douglasrmagee - It also appears that your accounts updated as of this morning, and you have two accounts in the error state indicating that your login credentials are incorrect. Please see the second half of my message above. 

cesar.tiscareno - It doesn't look like prior to deleting and re-adding your ACS account, the error code that was blocking Mint's ability to pull in data for your account had to do with an action you needed to take on the bank site. Apparently, there's a pop up on some page of the bank site which requires your attention, something do to with "ExpressPay Bill Payment Service". Before Mint will be able to pull in data for the account, you'll need to find and clear this message. If you can't locate it, you may want to contact the bank to see if they can assist. And if you still don't have luck, please complete our Contact Mint form so our support team can see if anything else can be done on our side.

Thanks!
Jami




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