sign in problem when trying to add Bank of North Dakota

I tried to add this student loan several times a few years ago and never had any success. I am now trying to add it again and still getting a "sign in problem" error when trying to add. I know my user name and password are correct. I have tried deleting and stating over. What else can I try?

Answer

1 person found this helpful

sarahcharley,

I'm sorry you've had so much trouble adding your Bank of North Dakota (BND) student loan account to Mint.  I did a little research, and it seems that what you've been trying to add is for BND deposit accounts (checking, savings, ect), but there is a separate login page for student loans.  When trying to add BND in Mint, try searching for "BND Student Loan", and this will bring up BND Student Loan Services for you to choose.  Try entering your information there, and you should then be able to connect your account.  Hope this helps!

Regards,
Jessie

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