Why is my Costco Capital One total 100x the real amount?

I have a capital one costco account (in french) and I added my account with only a small problem: I can see all my transactions, but the total balance is 100x what it's supposed to be. ex. instead of having a balance of 500$ i got 50000$. also, available credit and total credit is n/a

Answer

rondiguand and mintrancois,

I'm sorry that you are having trouble with your Costco Capital One accounts in Mint, that is certainly an odd situation.  I can't say exactly what is causing this, but it's likely a small change to their website that we need to make adjustments for.  Regardless of the cause, I will ask that you report the issue to our support team with the Contact Mint form: https://www.mint.com/help/#more-help

Please use the "I have a problem with one of my accounts" topic.  This will allow them to investigate further and escalate the issue to our data connectivity team (if necessary) to fix the problem.

Regards,
Jessie

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