carenet or dovenmuehle/Rushmore Mtg and linking to Mint

I have a loan starting with Dovenmuehle, and now with Rushmore Loan. either uses Carenet.

I have always been able to connect to Carenet, however over time, it is seems always disconnect or Carenet locks out Mint after attempts to log in.

After talking with Dovenmuehle/Carent, all they said was Mint (and iBank, which I use) is not compatible and suggested talking with Mint.

So, here I am, Mint.

Answer

dpdillon,

I'm sorry for any inconvenience caused by Dovenmuehle not syncing with Mint recently.  While I do see that the errors were going on for quite some time, I took a look and it appears that our support team has resolved it yesterday as the account is now updating successfully.  However, if you do have any further issues, please use the Contact Mint form to report them to our support team:  https://www.mint.com/help/#more-help

Regards,
Jessie

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