My American Express Personal Savings account will not work

I have had a savings account to AE for years and I have the correct information, I can log into my account and do anything I need through them. For some reason MINT is telling me that there is a problem signing in and I need to update my login info. I did that but it says it is not connecting with that name and password, I try again still same, go to AE account, change password hoping that will fix it but after trying again still it says no. I would like my account on this site please help me.

Answer

Hello g.brew2010,

I'm sorry about that! Looking at your American Express Personal Savings account I see that there is an indicator that your username and password are incorrect, but you are saying you have confirmed that is not the case. There may be a script error that needs fixing by our data connectivity team at Contact Mint: https://www.mint.com/help/#more-help

Thank you,
Mint Maggie



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