Incorrect balances shown for "UBS (Web Access)" linked accounts

Appears to be a bug retrieving the balance for UBS accounts. Mint shows only the investment balance and does not include the cash balance in each account.  It's confusing on the UBS site so I'm not surprised, but Yodlee and PersonalCapital.com retrieve the correct balance in their account aggregation services, so I know it's possible.

Answer

clark238,

I'm sorry for any inconvenience caused by the way Mint is displaying your UBS account balances.  There has likely been a slight change to the way they are displaying the information that we have not yet adjusted for.  Please use the Contact Mint form to report this to our support team, so that they can further investigate (and escalate it to our data connectivity team if necessary):  https://www.mint.com/help/#more-help

Regards,
Jessie

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