Link Mint to a different TurboTax account

When I logged in I was asked to link my TurboTax account with my Mint account, but what was linked was my old TurboTax account.  I've been trying to link Mint to the TurboTax account I've used over the past few years but so far I have had no luck.

How can I link my Mint account to the correct TurboTax account? 

Answer

1 person found this helpful

Hi Jami,

Both my old and my updated TurboTax account had the same email address listed; however, the old account was using my email address as its username and that's how it got linkedas you have described.  I have since changed my old TurboTax account such that it now has an old email address listed as its username and email address.  I then changed my new, current TurboTax account to use my current email address as its username.

Now, however, when I log into my Mint account, I have to use the outdated email address I inputted into my old TurboTax account.  I cannot change my Mint account email to conform to my updated TurboTax account.

I understand why the linking occurred the way that it did, but now I want to link my Mint account to my correct TurboTax account.  Is there any way to dis-associate my Mint account from my old TurboTax account and instead link it to my current TurboTax account?  Thanks!

Was this answer helpful? Yes No
1 additional answer

No answers have been posted

More Actions

People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: