T. Rowe Price 401(k) - why is account balance correct but transactions haven't appeared since Aug 2014?

Hello, I've had a T. Rowe Price 401(k) account in Mint since September 2013. The account synced perfectly into Mint until last August 2014, at which time the balance continued to update correctly but individual transactions (payroll contributions, fees, dividends, exchanges, etc.) stopped importing into Mint.

Has anyone else experienced this?

I'd like to have the balance correct and have the transactions go into Mint.

UPDATE (12 July 2017)

An update to my very old post, in case someone sees it.... in the past few weeks, transactions from T. Rowe Price 401(k) retirement account started downloading into Mint. I was happy to see that.


Hi hopkinsdarryl.

We should be pulling in balance and transactions, since it sounds like that's not happening, I'd like to ask that you complete our Contact Mint form so our support team can take a closer look and escalate to our data connectivity team of necessary: https://www.mint.com/help/#more-help

Thank you,

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