I can not connect to Scholars Choice. It says "Your bank uses an authentication method that prevents Mint from adding your account." Can this be fixed?

Answer

4 people found this helpful

kcfuiks,

Unfortunately it seems that this financial institution is now using a dynamic passcode for logins, usually meaning that it send you a password to your phone or email each time you want to login.  Unfortunately we have no way to support this sort of multi-factor authentication, as we have no way to retrieve those messages.  My only suggestions at this point would be to first try contacting the financial institution and see if they have any options to bypass or choose not to use this form of authentication.  Beyond that, I would recommend reporting the issue to our support team for further investigation, as sometimes our data connectivity team can work with the bank to figure out an alternate access method for us:  https://www.mint.com/help/#more-help 

Regards,
Jessie

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