Chase accounts won't update -- nearly a month now!

Is anyone else having this problem? Have you found a way to solve this? Chase is one of the biggest banks in the country, so I figure some other Chase users must be out there, and maybe some of you have gone through this and can give me some advice.

I reported this to Mint and they sent me a canned vague answer about "an engineer" looking into the issue. Every so often they send me canned updates about how they're "still working" on this issue. I have contacted them again, but no answer. Meantime, I can't do much of anything at all because almost all of my banking is done thru Chase. 

(BTW, Mint, don't bother sending me emails about your great redesign. "Great design" is what Amazon has: A website that's plain and understandable, where every page loads every time on every browser, and data is pulled onto the page the way it's supposed to be.)



I apologize for the trouble caused by the ongoing issue you're having with Chase in Mint.  While there are some other users having the same issue, it's by no means widespread and the majority of Chase users are currently not getting the same error that you have.  This can make it a little more difficult to pinpoint the root cause to work toward resolution.  I do see that this is being worked on by our data connectivity team, but unfortunately I don't have any more information that you have already received from the support team.  I'm sorry for any inconvenience in the mean time.


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Mint Jesse , Community Manager

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