Kohls Credit Card - will not update

Kohls Credit Card - .will not update - I inputted my info 5 times and got the same response each time, I also went to their website and used the same login and password that I was typing and it let me into my account - this is the message: Your response was incorrect. Please make sure the username and password you're using on your bank site are updated in Mint



Answer

keleemcginn & paulk128,

I apologize for any inconvenienced caused by your Kohl's accounts not updating in Mint.  The error I'm seeing for each of you is for failed multi-factor authentication.  This usually refers to some sort of question or code beyond a standard username and password that is used to log in.  If you do have something like this when you log in to Kohl's, try going to Account at the very top of any page in Mint, then use the Fix It button over the Kohl's entry to re-enter your credentials.  If you don't have any additional security in Kohl's, or if you do but Mint isn't asking for it, then please use the Contact Mint form to report this to our support team for further investigation:  https://www.mint.com/help/#more-help 

Regards,
Jessie

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