can't clear duplicate flag on multiple transactions

I made a mistake in Mint and marked a whole bunch of transactions as duplicates.  Now the UI has a few kinks that makes it really hard to undo this.

1) I don't know how to search for duplicate transactions.  The search box doesn't seem to recognize that as a category even though that's what shows up in the category column for those transactions.

2) The "edit multiple" box doesn't enable unless I select the checkbox in the header row.  I can't get a list of just the things I want to change so that's useless.  Not sure why "edit multiple" wouldn't enable when any two things are checked in your transaction view.  If you're going to disable something like that I should at least get a tooltip that tells me why.

Answer

matthew,

I apologize for any trouble you've had with the transactions section of Mint.  When you mark items as duplicates, they are automatically hidden from view by default.  Unfortunately you can't search for transactions marked as duplicates, but you can set it to show duplicates in the history with the little gear/cog icon at the top right of the transaction history.  You can spot them easily as they will grayed out (but not italicized like pending transactions) and the category will be Duplicate.  

For the Edit Multiple issue, I'm sorry for any confusion on how that works.  You do have to use the checkboxes to select multiple transactions, then the button lets you change the description, category, or tags for all of those transactions at once.  If you're looking to get a smaller list of similar transactions to view separately, that would can be done with the search feature, but that is somewhat limited as well.  You can search by category or description, and I recommend typing what you are looking for then waiting a second for the option to show up under the search box to select that.  For example, if you want to find anything with the Income category, type "income" and then you'll see "category: income" show up under, click that and then search and you'll just see everything with that category.  I hope this helps, but please comment below with more details if I misunderstood or if I can assist any further.

Regards,
Jessie

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