Every time I open the Mint iOS app, it asks me to update my password. But when I try to do what it says and enter my password, nothing happens. How do I get this to stop?

Every time I open the app, I'm confronted with a message reading, "Intuit needs you to update your Mint password to be consistent with other Intuit products. As a result your login ill be more secure and easier to manage."

Below this, I'm prompted to enter my password. When I do, though, and hit the "Let's do this" button, nothing happens.

Can I please get instructions on how to get this to stop? It's been happening for months now.



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I apologize for any frustration you've had while trying to access Mint through the iOS app.  Please try logging in to http://www.mint.com to update your password and see if that fixes the issue for you.  If needed, you can also request a reset at https://wwws.mint.com/recovery.event

If you still can't access the app after that, try uninstalling and reinstalling it.  If that still doesn't help, then Please use the Contact Mint form to report this to our support team for further investigation:  https://www.mint.com/help/#more-help


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Mint Jesse , Community Manager

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