Can't Add Bank When Setting Up my Mint Account

user name and password not accepted by your system


Bank:  Alpine Bank, Rockford Illinois (bankalpine.com)

User:  [moderated: personal info]

Password:  [moderated: personal info]

Answer

william.edward.s,

I'm sorry that you're having trouble adding Alpine Bank to Mint.  The error I'm seeing is for invalid credentials, so if you're sure that you're entering them correctly it's hard to say what the actual error is.  Please use the Contact Mint form to report this to our support team for further investigation:  https://www.mint.com/help/#more-help 

In the future, please refrain from posting sensitive or personal information in the community as it is publicly viewable.  I have removed said information above for your protection.

Regards,
Jessie

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Mint Jesse , Community Manager

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