JPMorgan 401k Retirement

Just logging the issue. I agree w/ several others that not having the ability to fully view my financial position makes this tool less helpful (although still a great product).  Is there currently any plans to find a way around the security features that preventing Mint from accessing the JPMorgan 401k retirement site?

Answer

aidine.rivera,

I'm sorry for any inconvenience caused by not being able to access your JPMorgan 401(k) in Mint.  I know this issue is something being looked at currently, but I don't have any details on what is being done exactly.  If you haven't already, please re-add this financial institution and don't delete the entry, even though it is in an error state.  Then please use the I found my bank in Mint but cannot add it topic in the Contact Mint form to report the issue to our support team.  They will investigate further, and more data from more users will aid in that investigation.  If necessary, they will escalate it to our data connectivity team.  Thank you for your patience and assistance.

Regards,
Jessie

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Mint Jesse , Community Manager

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