Why are transactions marked as permanently pending and Net Income is not updating with latest spending total? Spending is thousands of dollars off.

In the Net Income tab in my Mac Mint app many of the transactions for March are shown as pending and my Spent and Earned numbers are shown as literally thousands of dollars less than what they should be. Why is this happening?

Answer

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justin,

I'm sorry that you're having trouble with how data is displaying in Mint, I can see how this could be problematic.  Transactions should not remain pending for very long, and should disappear once the cleared transaction posts.  If it has already cleared and that shows in Mint, or if the pending transaction is remaining for more than 30 days, please use the Contact Mint form to report this issue to our support team so they can further investigate and assist.  You can always also delete them yourself, the option appears at the bottom left of the box that opens when you click Edit Details on a transaction (which appears after clicking on the transaction itself).

Net Income sometimes can take a few days to catch up to the rest of Mint, but if it's not updating correctly within a few days then you'll want to use the form I linked to above to report that separately.  I apologize for any inconvenience this may cause, but please comment below if I can assist any further.

Regards,
Jessie

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