Why are transactions marked as permanently pending and Net Income is not updating with latest spending total? Spending is thousands of dollars off.

In the Net Income tab in my Mac Mint app many of the transactions for March are shown as pending and my Spent and Earned numbers are shown as literally thousands of dollars less than what they should be. Why is this happening?


1 person found this helpful


I'm sorry that you're having trouble with how data is displaying in Mint, I can see how this could be problematic.  Transactions should not remain pending for very long, and should disappear once the cleared transaction posts.  If it has already cleared and that shows in Mint, or if the pending transaction is remaining for more than 30 days, please use the Contact Mint form to report this issue to our support team so they can further investigate and assist.  You can always also delete them yourself, the option appears at the bottom left of the box that opens when you click Edit Details on a transaction (which appears after clicking on the transaction itself).

Net Income sometimes can take a few days to catch up to the rest of Mint, but if it's not updating correctly within a few days then you'll want to use the form I linked to above to report that separately.  I apologize for any inconvenience this may cause, but please comment below if I can assist any further.


Was this answer helpful? Yes No
Default user avatars original
Mint Jesse , Community Manager

No answers have been posted

More Actions

People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: