CREDIT SCORE ACCESSING ISSUE

I have been trying to access my credit score. I am signed in, click on the "find the credit score" which has me sign in, again, which then circles around to the first screen again! I have looked over the FAQs. I am not in Canada, and believe cookies are turned off.


Answer

***UPDATE*** This is a known issue that is currently being investigated, and you can follow this thread for updates as they become available:  https://mint.lc.intuit.com/announcements/1134104


photoggsm,

I'm sorry that you're having trouble loading the signup for the Free Credit Score in Mint, I can see how that could be frustrating.  The issue is almost definitely browser related, so even if you have cookies off just try clearing cookies & cache if you haven't already.  If that doesn't help, try disabling any unnecessary add-ons or extensions, I have seen cases where they have caused issues before (even ones you wouldn't expect like Google Voice).  If that still doesn't work then I would just try a different browser.  However if that still fails, try disabling any antivirus/antimalware, it's pretty rare but I've seen those cause problems in the past as well.  If none of that works, please use the Contact Mint form to report this issue to our support team for further investigation and assistance.

Regards,
Jessie

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