Webster Bank - temporary connectivity issue

Webster Bank is not connecting for any of my accounts. I have checked over multiple days and I have reentered my login information. Anyone know what might be the problem?

Answer

p.lowicki,

I'm sorry that you're having trouble with Webster Bank not updating in Mint, I certainly understand how it could get frustrating re-entering your credentials multiple times.  I took a look and the error I'm seeing indicates that there are two or more accounts with this financial institution that have the same name, which is confusing our aggregation efforts.  This often happens when there are multiple of the same type of account.  Please log in to Webster directly and see if you can edit the account names so that they are all different (even if the difference is slight) and after that we should be able to connect again.  However if you aren't able to manually change the account names or doing so doesn't fix the issue, then please use the I previously added my bank, now in error topic in the Contact Mint form so that our support team can further investigate and assist with this issue.

Regards,
Jessie

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