i can log into mint community with my password but cannot log into mint w same password

Answer

charles.moore2,

I'm sorry that you're having trouble logging in to Mint when you can log in to this community with the same email, I can understand how that could be frustrating.  It's hard to say for sure, but it's possible that you still have an older Mint profile that hasn't been migrated to the Intuit server yet, which could account for the difference in behavior between sites.  My first suggestion would be to try clearing your cookies & cache, if you haven't already.  If that fails, please use this Password Reset link to reset your Mint password.  If that doesn't work either, please comment below and there is an alternate reset email I can try sending you.

Regards,
Jessie

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