Mint marked an account as "Closed Account"

Mint marked an account as "Closed" stating - We've updated the status of this account to Closed because we haven't been able to connect to it for the last 90 days.  This is not true - because when I logged in it showed that it's last update was "2 days ago".  How do I get this account back "online"?  Delete and re-add?

Answer

5 people found this helpful

Hello sean,

I am sorry about that! Sometimes Mint can erroneously mark an account as Closed and it looks like this is what you are experiencing. Please report this to  Contact Mint  for assistance, where they can change this for you.

Mint recommends you do not delete accounts in error state: https://mint.lc.intuit.com/questions/973840-mint-faq-i-m-having-a-problem-with-my-account-should-i-d...

Thank you,
Mint Maggie



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