Credit Score offer DOES NOT WORK - so why is it still being offered on customer's mint page JEOPARDIZING our Social Security numbers?

Your company is at serious fault for offering a service on the Mint website that asks customers to enter their social security number only to be given an error message in return. 

It is (potentially) putting our Social Security numbers in the ethernet and causing damages.

This is a SERIOUS security issue for your customers, Intuit.  Why even offer this product if it doesn't work AND is a security RISK?

Hey everyone, get privy that if you are attempting to use the defunct Credit Score offer on your home page, you are putting your identification at risk and Intuit will be responsible for the damages... 

- I miss the days before Intuit bought Mint and the founder would answer questions AND fix the issues WITH a personal follow up -

Answer

1 person found this helpful

catherinejeanbea,

I'm sorry that you're having trouble with the Free Credit Score Feature of Mint.  As I had noted in another thread where you raised this concern, this feature does work as intended for many users but unfortunately there are a small number of users that have issues similar to yours.  

I understand your frustration and wish I could do more to fix this issue for you, but if the browser-related fixes that have been offered do not work then the support team you have already submitted a ticket to will do what they can.  However sometimes they can't fix these issues either and have to escalate the case, which can take time to resolve. 

As I noted in that other thread, if you give me your ticket number then I'm happy to see what I can find out about the status of that case.  

Regards,
Jessie

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