would like to drop your service

you said this a free service, but each time I use it I am charged a fee?

I no longer need your service and would like my name, mail address and all information removed from your program.

R.H.Pack

Answer

R.H.Pack,

I'm sorry for any confusion, but Mint is absolutely a totally free service and there is never any kind of fee for using it.  Mint Bills is also free, though there can bee fees for paying a bill with a credit card (while paying with a bank account is still free).  The only product we have that charges a fee is Mint Credit Monitor, which is $16.99/month.  

I have seen some confusion in the past about some of our alert emails: when we see a service fee of any kind posted to one of your linked accounts, the default alert settings will send out an email to inform you of that.  This is definitely not a fee from us, we are merely informing you of the fee in your linked account.  If this is the case, I'm sorry for any confusion with those alerts.

If you do still wish to close your Mint account, unfortunately I can't do it for you but you can Delete it at any time.  The only other way is to use the I changed my mind, please close my account topic in the Contact Mint form for assistance from our support team. 

Regards,
Jessie

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