Unable to Obtain New Credit Score

Hello.  I previously obtained a free credit score and I am eligible for an updated score.  However, when I click "Get My Report," I receive an error: "We ran into a problem while getting your credit report details. Try again in a few minutes."

Is this a known issue?

Answer

Hello everyone,

I'm sorry that you're all having trouble with the Free Credit Score feature in Mint, I know it's inconvenient when a feature like that doesn't work as expected.  There are a couple of issues with the Free Credit Score that we are aware of and are currently investigating, though I don't have any set ETR.  I'm sorry for any inconvenience in the meantime.

Regards,
Jessie 

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Mint Jesse , Community Manager

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