Why is "Total In" in "Cash Only" view of transactions treating expenses as income??

When I use the "Cash Only" view of transactions, I expect that (assuming I entered all expenses dilligently) subtracting the "total out" from the "total in" will give me the amount of actual cash in my wallet.  However, that does not work because Mint is for some reason treating my entered cash expenses as "cash in".  Here is a real-life example:

On 04/20/2015, I manually enter a "balancing debit" cash expense which makes it so the "total in" is $6,501.57 and the "total out" is -$6,474.57; the difference between them is $27, the amount I have in my wallet.

Over the next few days, I get $50 out of the ATM; in Mint, I categorize this as "Transfer for Cash Spending".  I then manually enter the following cash expenses: $25, $15, and $25.  As of 05/01/2015, I now have $12 in my wallet.

If Mint were tracking this correctly, it should now show "total in" of $6,551.57 and "total out" of -$6,539.57, BUT IT DOESN'T.  The "total out" is correct, but the "total in" is $6,616.57!  For those following along at home, that is the previous "total in" plus $115--which happens to be the sum of $50 (in) + $25 (out) + $15 (out) + $25 (out) [of course, in reality the expenses out should have been SUBTRACTED from the cash in, not added to it!]  Thus, it appears that Mint is treating my manually entered cash expenses as "cash in"!

As I said above, I am using the "Transfer to Cash Spending" method of handling cash, not the "Deduct from Last ATM Withdrawal" approach because sometimes (as in the example above) I spend more than I got out in one single withdrawal.  Can anyone help me understand what gives here??

Thanks,

Amanda

Answer

Hello Amanda,

Thank you for your question! I'm glad you are getting good use from Mint's budgeting, and I'm sorry for the inconvenience of your incorrect values. If you are entering a credit into Mint, and Mint is treating it as a debit, that is not the correct function. You'll need to report this through Contact Mint to open a support ticket, where our team can take a closer look at your Mint account.

Thank you,
Mint Maggie



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