How to handle accounts that don't sync with mint?

I can force add a transaction for the bank that's not supported, but it registers as pending and it's not included as part of the balance. I'd like to know how to use mint with banks that don't support their service. Any ideas would be great.

Answer

Hello jrcalcagno,

I'm sorry for any inconvenience caused by your bank not syncing in Mint, I know that can be a bit frustrating.  Unfortunately there's not really any solution for unsupported financial institutions in Mint; you can add them as Other Property which will reflect the account and allow you to manually update the balance, but there isn't any way to manually add transactions for them.  

The current method you're trying of manually adding transactions for an account that is in an error state will not work because the balance can only be updated by syncing, and as you have found you can't manually add transactions to accounts either (you can only add pending/check transactions for accounts, or manually add general cash transactions).  

I apologize and I wish I had a better option for you, but Other Property is the best bet currently.  However I do see how more options could be beneficial, and I'm happy to tag this post as a feature request so the developers see it for future consideration.

Regards,
Jesse

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