bank of america balance showing negative

My bank of america checking account balance showing a negative balance.

BALANCE AVAILABLE CASH APY TOTAL FEES
–$8,640.34 $8,640.34 0.00% $0.00

Answer

Hello kundua,

I'm sorry that you BofA checking account is showing a negative balance, I know it's inconvenient when accounts aren't displaying correct information in Mint.  I can't say for sure what is causing this, but it sounds like there might have been a slight change in how the balance is displayed on the bank's website that has confused our aggregation script.  However I can't say for sure, so please use the Contact Mint form to open a ticket so our support team can further investigate and assist.

Regards,
Jesse :leaves:

Was this answer helpful? Yes No
Default user avatars original
Mint Jesse , Community Manager

No answers have been posted

More Actions

People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: