I can't get Mint to connect to my bank. TDECU

I input the account info and password but get a connection error

Answer

Hi symonds1975,

I am sorry that you are having trouble connecting to your Texas Dow ECU account. The reason this is happening is because this bank uses a one-time passcode form of multi-factor authentication, which our aggregation methods currently do not support as there is no way for us to get the code that is sent to your e-mail or phone. 

Unless TDECU changes their protocols, unfortunately Mint will not be able to connect to that bank. I apologize for any inconvenience that this causes.

Thanks,
Mint Mike

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Mint Mike , Community Manager

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