Two credit cards erroneously changed to closed status, one of which was re-added w/a slightly different name and producing duplicate transactions. How to resolve?

Sometime in the past week, my "Citi AAdvantage MasterCard" and "Citi Dividend MasterCard" credit cards were erroneously updated with a closed status. These accounts, however, are still open and active. In addition, a new account, named "Citi / AAdvantage Platinum Select" was erroneously added, containing duplicate transactions as the now closed "Citi AAdvantage MasterCard". Please provide suggestions on how to resolve this situation. Thank you.

Answer

I just had this happen to me this morning.

I logged into my Citi account and changed the nickname on a card; when I returned to Mint, the accounts refreshed and my Citi card is now "Closed" and I can't re-open it in the account-settings box.
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