I had to change my username for my financial institution, how do I change it in MINT?

I searched through the other similar questions and noticed that there is mention of a "fix" option. I don't see this option when I select "edit", there is only the option to "delete". Please let me know where to look. Thank you.

Answer

Hello maria.garcia964,

I'm sorry that you're having trouble updating the username for your financial institution in Mint, I know it's confusing when you don't see the option you're looking for.  Unfortunately that option is only available when we get back an error for invalid credentials when we try to connect, which I'm not seeing for the bank you have added.  I'm not seeing any connection errors currently; if refreshing does not trigger that error and your account updates in Mint, I would reach out to your bank to see why the old credentials are being accepted.

Regards,
Jesse :man: 

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