Is anyone else extremely disappointed in mint's service not working?

Is anyone else a long time user of mint and very disappointed in the service? I'm about to cancel my account. My Bank of America account has been synced for years and I haven't changed my login information recency. However, I can't get the last two weeks of information although mint has my current login information. My account balance is "synced "but the last two weeks of transactions are completely missing. When I search for transactions I can't find what I'm searching for even though it's in mint. It seems to happen when I'm in the application for works for the first 10 minutes and then it stops. 


1 person found this helpful

Yes. I've been a long time user and have had concerns in the last two weeks to a month that mint has not addressed. I've written and have not received a response.  That's never happened before. Like you, I am looking for a new provider.  If you find anything comparable, please share.

Was this answer helpful? Yes No

No answers have been posted

More Actions

People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: