Is it possible to add exelisrsp.voyaplans.com as a retirement plan? (3 times requested) Is it possible to add an account that I report data too if I cant add this bank?

I have requested this bank be added 3 times and I am just looking for an explanation. I understand that it is a company specific retirement plan, so the security might not allow 3rd party to access it. I just wish you would tell me as a response to my request what the hold up is. 

As a follow up is it possible to add a blank account so that I could keep track of this money without adding the account to mint? 

Answer

Hi chappy72,

I'm sorry you haven't been able to add this particular account into Mint. Typically, the main reasons why this process is delayed is due to lack of volume of user requests and cooperation from the institution in question, as mentioned here:

https://mint.lc.intuit.com/questions/940819-mint-faq-what-can-i-do-if-mint-com-does-not-support-my-b...

If you already have a support ticket open, respond directly to the ticket via e-mail, but chances are likely the reason is one of the above.

In lieu of this, you can use the Other Property option under the Accounts link in the top right corner, and enter the amount there as an asset, but note that this isn't generally recommended due to the lack of transaction history and that you will have to update it manually. That feature is more intended for the use of this like tracking assets such as vehicles.

Let us know if you need any further assistance.

Thanks,
Mint Mike

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