Zestimate does not match what is shown on Zillow website.

I have searched the forums and found similar questions, however they seem to all be solved by getting an incorrect duplicate listing removed. Similar to these issues that were resolved, I am also seeing a discrepancy between the Zestimate data that Mint is pulling in from the Zillow website and what is actually displayed on Zillow.com for my property. There is only one listing on the Zillow website with my property and the value differs by about $30k from what is showing in my Mint account. As there is only 1 listing on the Zillow site I do not believe this is a data issue that lies with Zillow but possibly an issue with how the data is being pulled by Mint. Any help would be greatly appreciated!

Answer

Hi Ehren,

Thanks for letting us know about this. I know it can be concerning when data isn't being entered correctly into your MInt profile. The situation you have described sounds like a potential scripting issue, which is basically when Mint isn't reading the data correctly from the site it is pulling from. Unfortunately, the only way to resolve such a situation is to have the scripts updated which requires assistance from the technical support team. You can reach support via chat during business hours from the Support page, or use the Contact Mint form to submit a ticket.

Thanks,
Mint Mike

Was this answer helpful? Yes No
Default user avatars original
Mint Mike , Community Manager

No answers have been posted

More Actions

People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: