My American Express account is duplicating every single transaction in Mint. How do I fix?

It's a single credit card on a single account

Answer

Hi rjarrell,

I know it can be confusing when an account has duplicate transactions. Based on our records, you actually have this account added more than once to your profile.

Go to the Accounts link in the top right corner of your Mint profile when signed in, and look through the list of accounts. You will see two entries for American Express. You will need to Delete one of these entries, though make sure that you delete the one that was more recently added as any historical data associated with an institution you delete will be removed. In this case it will make it so that only one copy of American Express transactions will remain on the account.

Let us know if you have any further questions or concerns.

Thanks,
Mint Mike

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Mint Mike , Community Manager

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