"Mint" thinks that I hold two accounts with a bank, when in fact I have just changed the name of the single account I hold. Why did it show one, renamed, account as two?
I used the Bank of America's online banking site to change the name of my current account from the default - "eBanking" - to the more helpful (for me, at least!) "Current Account". But Mint then showed two accounts with Bank of America, one called "eBanking", and with the balance fixed at the amount it had been when I changed the name, and the other correctly called "Current Account", and with a balance that was accurate.
Why couldn't Mint recognize that the two accounts were, in fact, one and the same? The account number hadn't changed, so it should have been clear that only the account name was different. It has now offered me the opportunity to mark the phantom account as closed, but that misses the point, rather! And I am told that I can't just delete one account without deleting everything to do with the Bank of America, which seems arbitrary.
I don't feel that the mistake should have happened in the first place, but given that it has, shouldn't I have been able to correct it?