I'm sorry for any confusion, but Mint does not charge a fee and is completely free. However we do often send emails notifying you of fees in your linked banks, that could be what you're seeing. Either way, you can Delete your account at any time (thought taking a look, it seems you've already done so). I hope you're all set, but please comment below if I can assist any further.
If you're referring to Mint Bills, that is also free but there are fees for any bill you pay with a credit or debit card. There is no way to delete those accounts yourself, but you can reach out that support team with the blue Contact Us button on the Mint Bills Support page.
Mint Credit Monitor is the only service we offer that charges monthly fees, if you're referring to that product then you can cancel by calling that support team at 1.866.373.7830.
People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:
Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.