I have personal & biz checking acct with Verve CU - biz acct hasn't updated since 7/10, but personal updates. No reply from Mario for 8 days on status from Engineering.

Answer

Hello sarahk2.0,

I'm sorry that you're having trouble with Verve CU in Mint, I understand how inconvenient it can be when transactions aren't updating correctly.  I took a look and it looks like our system has marked the business accounts as closed; I can't say for sure what would cause that, but the bank may have made a change in how those account types are displayed which could be confusing our aggregation scripts.  

It sounds like you've already opened a ticket:  Unfortunately there isn't much else we can do to help here, we'll just have to wait for the engineers to fix the issue internally.  I understand it can be frustrating when an issue persists like this, but a week isn't that long for these types of issues due to the amount of work that has to go into updating our aggregation scripts, so just hang tight and they will reach back out to you once there is a change in the status of your ticket.

Regards,
Jesse :man:

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