Principal accounts are still not updating. Is anybody working on this 'known issue'? It has been almost 3 weeks with no updates.

Mint needs to respond to their 'known issue' and let users know if they are even trying to fix the issue. There have been no updates for the last 18 days since the original question was closed for replies. 

Answer

Hello denniswruff,

I'm sorry that the Principal Financial issue still persists, I understand how inconvenient it can be when a financial institution isn't syncing.  Our engineers are certainly working on the issue, otherwise they would have not created the Known Issue thread for it.  While I understand it can be frustrating when there are not any updates posted, that simply means that there have not been any major changes in status.  These fixes often require re-writing aggregation scripts, which can take some time and there isn't much to report during that ongoing process.  However they will post an update to this thread ASAP, and your continued patience is appreciated:  https://mint.lc.intuit.com/questions/1196297

Regards,
Jesse :man:

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