How do I make pending credit card transactions show as cleared in Mint?

This is on my Capital One Visa for July 26, 27, and 28th  - they are cleared on my credit card's website, but the transactions do not show cleared on Mint - they only show as pending.

Answer

Hello gstami,

I'm sorry that some of your transactions are not cleared in Mint, I understand how confusing it would be to see them cleared on Capital One's website but not on ours.  I can't say for sure what has caused this, but there are some connectivity issues with Capital One right now that may be related.  Our engineer are working on them now, and I'll push through a history refresh that should bring in any missing activity once it's fixed.  However if you don't see any change after 48 hours, please use the Contact Mint form to open a ticket so our support team can further investigate and assist.  Alternatively, you can use our Chat service during available hours.  Meanwhile, please see this thread for updates on the issue as they become available:  https://mint.lc.intuit.com/announcements/1205853

Regards,
Jesse :man:

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