Loan category is missing.

Loan category is missing. I have been able to select the Loan category for transactions using my mobile app (Apple) (As a Workaround) but not able to create a Loan budget with or without a sub category for Loans. 

Please help. 


1 person found this helpful

Hi hasitha911,

You're not actually supposed to be able to use the Loan category for accounts that aren't specifically marked as Loans in Mint. The Loans category and its subcategories are used specifically on loan accounts only. If you want to track a particular type of transaction and have it indicated as a loan somehow, you would need to create a subcategory under another category header and use that instead, as you will run into issues if you continue trying to use the initial Loans category. I apologize for any inconvenience this causes.

Mint Mike

Was this answer helpful? Yes No
Default user avatars original
Mint Mike , Community Manager

No answers have been posted

More Actions

People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: