Why am I receiving notices in my email that are more than a week late?

Why am I receiving notices in my email that are more than a week late? Late transactions like deposits, credit card payments, late fees are being sent to me when I already know about it many days prior. Annoying that Mint is not sending me these notices that day it happens.e.g. When I make a payment online on Americanexpress .com, I immediately when confirmation that the payment has been set and paid. Mint of the other hand sends notices that as just clogging up my email. Basically, old news. Mint needs to streamline their alerts.

Answer

Hello jton200jr,

I'm sorry that you're getting notification so late, I understand how inconvenient that is.  Those are meant to go out the same time we get the information, so as long as the activity triggering them is showing up on time, then the notification should go out right away.  I can't say why they are coming through to you late, so please use the Contact Mint form to open a ticket so our support team can further investigate and assist.  Alternatively, you can use our Chat service during available hours.

Regards,
Jesse :man:

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Mint Jesse , Community Manager

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