Hello - Macy's Credit Card has not been updating for a week or two. Please fix. Thanks.


Hi jsbernfield,

I know it is frustrating when an account does not connect into Mint. This account is returning a temporary connectivity error. it appears there's a known issue with refreshing accounts for this institution, which reads as follows:

"Login URL to access Macys credit card is currently unavailable due to ongoing maintenance https://www.macys.com/creditservice/gateway Please have users try again later when the URL is back up https://www.macys.com/creditservice/gateway"

This is causing connection errors to occur for most users of Macy's cards. There is no ETR of when this is expected to be resolved, but based on this information it appears the situation is stemming from Macy's end. I apologize regardless for any inconvenience caused.

Mint Mike

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Mint Mike , Community Manager

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