Received an email from Amazon stating store card now works with Mint. But keep getting error, Bank needs further security questions, please edit nothing to edit

There is nothing to edit, don't know who to contact Amazon, or Mint. Started here. Please adviswe

Answer

Hello bposner,

I'm sorry that you're having trouble with your Amazon card in Mint, I understand how disappointing it would be to get that email but still have trouble.  The error we're seeing for you indicates that action needs to be taken on the bank's website before we can continue.  Unfortunately I can't see what that is exactly, but if nothing pops up when you first log in there, then try checking the settings or profile section(s) to see if there are any settings/options that need to be set.  However if you don't find anything that can be set, please use the Contact Mint form to open a ticket so our support team can further investigate and assist.  Alternatively, you can use our Chat service during available hours.

Regards,
Jesse :man:

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Mint Jesse , Community Manager

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