Mint can't connect to my Harvard University Employees CU account.

I understand a while ago that was an issue, is it still? And if so, why is HUECU still on the banks list? It's misleading, and causes time waste for HUECU account holders.

Answer

Hi gallin85,

I'm sorry you've having trouble with your HUECU account connecting to Mint. I know how frustrating it can be when account information won't populate within Mint. The error that I'm showing is a general connectivity issue. Typically these errors will resolve themselves within a few days. If it's been 3 days and you're still having trouble, please open a ticket by filling out our Contact Mint form so our engineers can look into this and ge the issue resolved as soon as possible for you. I apologize for any inconvenience this causes you. 

Regards,
Megan

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Mint Megan , Community Manager

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