Over month ago, received message that said BenefitWallet account changed or no longer existed. Tried adding again but has said has a connectivity error for weeks. Why?
The first error said that the account number had changed or that the account no longer existed. Neither was the case. I updated the user and password info but the error remained the same. I deleted the account and added it again, but received an "temporary connectivity issue" error. I have tried multiple times since then to "fix" the account, but to no avail.