CapitalOne 360 investment accounts don't show the correct number of shares or price paid. Reports about unrealized gains or losses are incorrect as a result.

Mint is somehow reporting that I have several thousands of dollars invested where I don't actually.  Actual account value is correct, but number of shares and original price paid are much higher than reality. So it looks like I'm loosing a fortune in the charts.

Answer

Hi rcymozart,

I'm sorry that you're having trouble with how information is displayed for your investment account in Mint, I understand how inconvenient it can be when data is incorrect.  We are aware that there are some issues with data like investment values, but it's not something effecting all users the same so it's hard to nail down the cause; please use the Contact Mint form to open a ticket so our support team can further investigate and assist.  Alternatively, you can use our Chat service during available hours.  This will help them gather more individual user data to aid in resolving these issues.

Regards,
Mint Mike 

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