Can we get Navy Federal Account issues fixed soon, it has been too long. I know it is a known issue, but some type of insight of whether it is a Mint or NFCU issue?

This has been an outstanding issue for me since the beginning of August.  Mint thinks the accounts are closed, but their not. I am already to the new Navy Federal Credit Union account in mint not the - old  so it would be nice to have more informative updates and whether this is a Mint issue or the Bank needs to fix something.

Answer

Hi Clausennj,

After reviewing this, it appears that the messaging for Navy Federal Credit Union was removed so the situation should be resolved, as noted in this thread: https://mint.lc.intuit.com/questions/1193074 

I did notice that a lot of your accounts were marked as closed; I have undone this so that they should appear as open again, but it may be a couple of days before all their information downloads.

If you don't notice any improvement after 48 hours of this post, please use the Contact Mint support form or use our chat option from the Support page (appears during business hours only, 5-5 Pacific Mon-Fri) so our support team can further assist you.

Regards,
Mint Mike

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