Preauthorizations from my IQ Debit/Credit card attached to my checking account are showing up (and not clearing) from my IQ Loan account. My budgets become incorrect.

I just got a car loan and its already populated in Mint. Cool! However preauthorizations from credit purchases through my checking account are showing up in my loan account for ALL previous credit preauthorizations. This is affecting the budgets and making it very difficult to track spending accurately. For instance, auto insurance "billed" 2, 3 times when it was only billed once in reality, so it shows up in my budgets/spending as over 1500 vs 500. 

Any tips on how to fix this or work around in the mean time?

Answer

Hello agraham14,

I'm sorry that you're having trouble with your transactions, I understand how confusing it would be for those pre-authorizations from your checking account to show up in your loan in Mint.  I can't say for sure what would cause this, but it sounds like something our scripts team will need to fix.  I wish I could help more with this, but please open a ticket using the Contact Mint form so our support team can further investigate and assist.  Or you can reach our to our Chat team for live assistance during available hours.

Regards,
Jesse :man: 

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